Mail
- Manage Email Accounts (Add, Remove, Change Password)
- WebMail for all Accounts
- Auto Responders
- Custom Mail Filtering
- Forwarders
- Mailing Lists (mailman)
- Ability to Modify an MX Entry
- Spam Filtering
Sub Domain
- Ability to Add/Remove Subdomains
- Subdomains Redirects
- Stats for Subdomains
Web Host Manager Features
- Basic Skinable User Interface
- Ability to Change Automatic Upadate Schedule
- Change Hostname
- Set Server Time
- Three Different Reseller Systems
- Unix Quota Support
- Ability to Change MySQL Root Password
- Disable/Enable Suexec
- Wheel su Security
- Remote Access Keys
- Interactive Knowledge Base
- Server Backup and Restore
- Config File Rollback
- Graceful and Forceful Reboot Support
- Service Status Page
- Server Info Page
- Quick Access to Apache Status
- CPU/Memory/MySQL usage history
- Ability to limit users disk space, bandwidth, POP accounts, FTP accounts, shell access, SQL databases, list and subdomains
- Account Upgrades / Downgrades
- Ability to rearrange accounts (move account between resellers)
- Demo Mode
- Custom Suspension Pages
- Ability to Copy Accounts from other servers, including: cPanel, WebPanel, Plesk, CiHost/Spectro, Ensim, Alabanza
- Build cPanel/WHM Theme Manager
- Access to Addon cPanel Themes
- Domain Parking/Pointing
- Add a DNS Zone
- DNS Zone Editor with syntax checker
- Ability to Host DNS on a remote machine
- Domain Forwading
- Install FrontPage Extensions
- Reset the MySQL Root Password
- Repair a Database
- Change a Database user's password
- Manage IP Addresses (Add/Remove)
- Format new Hard Disks
- Optimize EIDE hard drives
- Install Perl Modules
- Mail Troubleshooter
- Manage Mail Queue
- View Mail Stats
- Background Process killer (detect & kill IRC bots)
- View System Processes
- Reset a Mailman (Mailing List) Password
- Update to the latest version with a Click
- Change the SSL Certificate cPanel / WHM uses
- Generate a new SSL Certificate
- Install an SSL Certificate
- Restart Services
Stats
- Webalizer Web Stats
- Webalizer Ftp Stats
- Analog Stats
- AWStats
- View Latest Visitors
- View Bandwidth Usage
- View Errorr Log
- Download a raw lof file
Ftp
- Manage FTP Accounts (Add, Remove, Change Password)
- Anonymous FTP Controls
- Ability to change FTP login message
- Ability to kill FTP sessions
Site Tools
- Web Protect (htaccess editor)
- Ability to Change Site and FrontPage password
- Custom Errorr Pages
- Redirects
- Ability to Edit Mime Types
- Ability to Edit Apache Handlers
- Install FrontPage Extensions
- Uninstall FrontPage Extensions
- Search Engine Submit Tool
- File Manager
Advanced Tools
- SSH access
- Manage GPG Keys
- Cron Jobs
Database Management
- Manage MySQL Databases (Add, Remove, Change Password, Add Access Hosts)
- phpMyAdmin Access
Pre-Installed CGI Scripts
- Interchange Cart
- Agora Cart
- Bulletin Board
- Java Chat
- HTML Chat
- phpMyChat
- CGI Wrapper (for non-suexec installs)
- Random HTML Generator
- Advanced Guestbook
- Counter Generator
- Java Clock Generator
- Jave Countdown Generator
- Secure FormMail clone
- cgiemail
- Entropy Search
- Entropy Banner
Back Helm was written from the ground up specifically to cater for the widely
different types of hosting businesses in the industry. Helm has a flexibility
that is unbeatable and has been proven to dramatically reduce support time,
administrative time and provide growth capabilities unparalleled by other
control panel systems.
Administrator Features
System Configuration
- Use Helm's Configuration Tool to customise your Helm installation
- Set up Helm using MSDE (installed automatically with Helm) or Microsoft SQL Server
- Specify the install location for Helm System and files
Server Management
- Manage Unlimited Servers, Users and Domains
- Quickly add or remove servers as you grow
- Assign IPs and Services as resources to offer to your customers
- Customise services for complete flexibility
- Integration with IIS5 and IIS6 Webservers
- Integration with SmarterMail, MailEnable, IMail, Merak, MDaemon and hMailServer Mail Servers
- Integration with Microsoft FTP, ServU-FTP and Gene6 FTP Server
- Integration with SimpleDNS and Microsoft DNS Server
- Support for customer databases using Microsoft Access, Microsoft SQL Server and MySQL
- Support for DeepMatrix LiveStats 5, 6 and 7, SmarterStats and AWStats Statistics Servers
- Support for ASP, ASP.NET, Perl, PHP and ColdFusion
- Support for Python and ASP.Net 2
- Use the Helm Configuration Wizard to get up and running in minutes
- Manage Server IPs for dedicated and shared hosting
- Specify Internal and External IPs for NAT-Based configurations
- Add/Edit/Remove services such as Web, Email, DNS, FTP
- Group services for redundancy
- Use Helm's Service Distribution model to balance the load evenly across servers
- Make use of Helm's Self Diagnostic Tool to quickly find and resolve server problems
- View detailed error logs to track down any configuration problems
- Specify Global DNS records to be added automatically to new domains
- View accurate system resource usage information
- Automatically notify customers and administrators when a customer uses more disk-space or bandwidth than they have been allotted
- View Disk-space and Bandwidth usage statistics
Reseller Plan Management
- Create hosting plans for resellers
- Setup billing information for resellers plans
- Specify resource limits including domains, bandwidth, disk-space, email accounts, etc.
- Set up extra features that resellers can purchase such as extra domains, extra bandwidth, etc.
- Be notified automatically when a customer purchases an extra feature
- Set resource limits that control exactly how much resource a reseller can use
- View accurate resource usage information
- View a list of customers that have subscribed to a given hosting plan
- Share Extra Features across multiple plans for easier configuration
Personalisation
- Fully rebrand Helm with your own logos, headers, footers and custom links
- Choose from pre-installed skins or 3rd party themes
- Modify default list sizes
- Multi-Lingual Interface
User Management
- Manage all users from your administrator login
- Drill down into a resellers account, their customers' accounts and individual domains
- Access all features and functionality and function of resellers and customers
- Create new users manually
- Use the Signup Script Generator to signup new users instantly from your own website
- Search for users by account number, name, email, company name, status or account type
- Specify an account number prefix to help identify customers
- Set a minimum password length for increased security
- Enable/Disable remote auto-signup
- Enable/Disable Account Vetting
- Have an alert email sent to you when a new user account is created
- Customise welcome messages to be sent to new users
- Suspend, Cancel or Reactivate user accounts as needed
- Update a user's details and reset their password on their behalf
- Use Helm's inbuilt messaging system to communicate with your users
Domain Management
- As an administrator you can view, edit and remove domains and domain registrations for any user in the system
- Specify minimum password lengths for a customer's account passwords
- Use an SSL certificate with Helm for secure data entry
- Create a list of Banned IP Address to block access to Helm
Automated Billing
- Enable Helm's own internal billing system or make use of a 3rd party billing solution
- Bill your customers in ANY currency
- Automatically generate new invoices for your customers X days before they are due
- Allow customers to pay during signup using Helm's Auto-signup Form
- Customise Helm's Auto-signup Form with your own Header and Footer HTML
- Specify Tax Rates to apply to your customers' invoices
- Specify an Invoice Prefix to help keep track of your customers' invoices
- Automatically send invoices to your customers when paid
- Send and View Invoices in either plain text or HTML format
- Customise invoices with your own headers and footers
- Automatically send your customers a customisable payment receipt when they make a payment online
- Allow your customer to pay using a variety of payment methods
- Choose from supported payment gateways for automatic recurring billing
- Send your customers payment reminders before and after their invoices are due
- Customise and email that is sent to your customers if their credit card payments fail
- Set up email notifications when extra features are purchased by your customers
- Configure a range of extra features for your customers to purchase such as additional domains, email accounts etc.
- Specify setup fees and recurring fees for hosting plans
Help
- Complete Documentation
- Vast Online Help and Support Resources
- View QuickHelp on most pages
Reseller Features
Hosting Plan Management
- Create hosting plans for resellers
- Setup billing information for a reseller's plans
- Specify resource limits including domains, bandwidth, diskspace, email accounts, etc.
- Set up extra features that a reseller can purchase such as extra domains, extra bandwidth, etc.
- Be notified automatically when a customer purchases an extra feature
- Set resource limits that control exactly how much resource a reseller can use
- View accurate resource usage information
- View a list of customers that have subscribed to a given hosting plan
- Share Extra Features across multiple plans for easier configuration
User Management
- Manage all users from your reseller login
- Drill down into a customer's account and their domains
- Access all features and functionality of customers
- Create new users manually
- Use the Signup Script Generator to signup new users instantly from your own website
- Search for users by account number, name, email, company name, status or account type
- Specify an account number prefix to help identify customers
- Set a minimum password length for increased security
- Enable/Disable remote auto-signup
- Enable/Disable Account Vetting
- Have an alert email sent to you when a new user account is created
- Customise welcome messages to be sent to new users
- Suspend, Cancel or Reactivate user accounts as needed
- Update a user's details and reset their password on their behalf
- Use Helm's inbuilt messaging system to communicate with your users
Domain Management
- As a reseller you can view, edit and remove domains and domain registrations for your customers
Automated Billing
- Enable Helm's own internal billing system or make use of a 3rd party billing solution such as ModernBill
- Bill your customers in ANY currency
- Automatically generate new invoices for your customers X days before they are due
- Allow customers to pay during signup using Helm's Auto-signup Form
- Customise Helm's Auto-signup Form with your own Header and Footer HTML
- Specify Tax Rates to apply to your customers' invoices
- Specify an Invoice Prefix to help keep track of your customers' invoices
- Automatically send invoices to your customers when paid
- Send and View Invoices in either plain text or HTML format
- Customise invoices with your own headers and footers
- Automatically send your customers a customisable payment receipt when they make a payment online
- Allow your customer to pay using a variety of payment methods
- Choose from supported payment gateways for automatic recurring billing
- Send your customers payment reminders before and after their invoices are due
- Customise an email that is sent to your customers if their credit card payments fail
- Set up email notifications when extra features are purchased by your customers
- Configure a range of extra features for your customers to purchase such as additional domains, email accounts etc.
- Specify setup fees and recurring fees for hosting plans
Personalisation
- View Diskspace and Bandwidth usage statistics
- View information about users currently logged into the control panel
- View Detailed Diskspace and Bandwidth Reports
- View Customer Database Size Report
- View Customer Invoice Report
- Export all reports to Excel
Help
- Complete Documentation
- CView QuickHelp on most pages
Customer Features
Hosting Packages
- Add/Remove Hosting Packages made available by a reseller for purchase
- View accurate resource usage information
- View a list of domains in a hosting package
- View Diskspace and Bandwidth statistics
- View Extra features purchased or available for a hosting package
- Purchase more extra features (domains, email accounts, etc.) as needed
User Management
- Update Personal Details
- Reset Password
- Use the Internal Message System to view messages from reseller and administrator
Help
- View QuickHelp on most pages
Automated Billing
- Make a payment using one of the payment options configured by reseller
- Manage Credit Cards
- View Billing Statements, Invoice and Payment details
- View Recurring Transactions
Domain Management
- Add/Remove Domains
- Search for domains by domain name
- Manage POP3, Mail Forwarding, MRA Lists, Autoresponders and Catch-All email accounts
- Manage FTP Accounts
- Use Helm's File Manager to manage website content online
- Create and Manage Virtual Directories
- Secure website folders
- Add/Remove Domain Aliases and Sub-Domains
- Use Helm's DNS Zone Editor to manage DNS Zone records (A, MX, CNAME, etc.)
- Manage ODBC DSNs
- Add/Remove Databases and Database users with Helm's Database Manager
- Manage MIME types
- Manage Custom Error Pagesv
- Install/Remove and Manage FrontPage Extensions
- Install/Remove Shared SSL
- Configure website settings including support for extensions such as ASP/PHP/Perl/etc, Directory Browsing, Permissions, etc.
- View Diskspace and Bandwidth usage information
- NEW!Create and Manage ColdFusion DSNs
- NEW!Manage IIS Default Documents
- NEW!Manage IIS Parent Paths
- NEW!Web Forwarding
Helm Integration Modules
Helm supports the ability to control and administer many different types of
services from various vendors. No matter which third party product you choose,
Helm will provide your customers with a clean, fast and easy to use interface for
your customers. All the products listed below are supported by Helm at no extra cost,
excluding the cost you may need pay the owner for licencing.
Statistics
- LiveStats
- SmarterStats
- AWStats
Mail
- Microsoft IIS 5/6
- SmarterMail
- MailEnable
- Ipswitch IMail
- Icewarp Merak Mail
- MDaemon
- hMailServer
DNS
- Microsoft DNS
- Simple DNS Plus
FTP
- Microsoft FTP
- RhinoSoft ServU-FTP
- Gene 6 FTP
Database
- Microsoft Access
- Microsoft SQL
Billing
- WorldPay
- Authorize.Net
- ProPay
- PayPal
- 2CheckOut
- LinkPoint
- Protx
- Moneris
- eWAY
- PSiGate
- SecurePay
- E-xact Transactions
- Velocity Pay
Other
- Microsoft ASP.Net
- Microsoft FrontPage
- Macromedia Cold Fusion
